Help Desk & Support

Fully Certified Zoho Partner

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Workflow Automation

Automate repetitive manual actions, and manage complex cross-functional service processes. Spot bottlenecks in your processes and track accountability at all times.

Manage processes without a glitch

Get the basics of your customer support processes right and make life easier for your agents. Well-defined processes make for efficient agents and happy customers.

See complaints through to meaningful closure

Automate repetitive manual actions, and manage complex cross-functional service processes. Spot bottlenecks in your processes and track accountability at all times.

Voice and Video Chat

Interact with your customer and resolve issues faster by connecting to them on a voice or video chat during a remote session.

File transfer

File transfer during a live session will help you send updates, patches, or any type of file to the remote computer. Transfer is completely secure with SSL 256-bit AES encryption.

Unattended remote access

Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options available. Assist supports both Windows and Mac.

We take pride in working with our clients to discover new ways how Our Solutions digitally transform organizations while adding invaluable capabilities and capacities, increased efficiencies and create cost savings.